Terms of Service

Last Updated: July 2026

Overview

This website is operated by Blue Winter Group Ltd. Throughout the site, the terms "FJORD", "we", "us", and "our" refer to FJORD, a brand owned and operated by Blue Winter Group Ltd.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website.

If you do not agree with these Terms, please do not use our website or purchase our products.

These Terms have been adapted specifically for FJORD based on the structure of the provided terms.

Company Information

Blue Winter Group Ltd

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: hello@fjordfootwear.com

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

You agree not to use our products or website for any unlawful purpose or in violation of applicable laws.

You must not transmit viruses, malicious software, or any harmful code through our website.

We reserve the right to suspend or terminate access where these Terms are violated.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

You agree not to copy, reproduce, distribute, resell, or exploit any part of our website or services without our prior written permission.

Credit card information is always transmitted securely using encrypted payment systems.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, and colours are as accurate as possible.

However:

• Colours may vary depending on your device or monitor.

• Product images are for illustrative purposes.

• Minor manufacturing variations may occur.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing

Prices are subject to change without notice.

We reserve the right to:

• Correct pricing errors

• Cancel orders affected by pricing inaccuracies

• Modify promotions or discounts at any time

If your order is affected by a pricing error after purchase, we will contact you before processing.

5. Orders

We reserve the right to refuse or cancel any order, including where:

• Fraud is suspected

• Payment cannot be verified

• Stock is unavailable

• Incorrect pricing has occurred

• The order appears to be placed for resale without authorisation

If your order is cancelled after payment has been taken, you will receive a full refund.

6. Accuracy of Billing Information

You agree to provide complete, accurate, and current billing and shipping information.

Failure to provide accurate information may result in delays or cancellation of your order.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before requesting a return.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

• Third-party content

• Third-party privacy practices

• Products or services purchased through external websites

Accessing third-party websites is entirely at your own risk.

9. User Content

If you submit reviews, comments, feedback, photographs, or other content to FJORD, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, and display such content for marketing or business purposes.

You agree not to submit content that:

• Is unlawful

• Is defamatory

• Infringes intellectual property rights

• Contains malicious software

• Is offensive or abusive

We reserve the right to remove any content at our discretion.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your information in accordance with that policy.

11. Website Accuracy

While we make every effort to ensure our website is accurate and up to date, we cannot guarantee that all information is complete, current, or error-free.

We reserve the right to correct errors or update information without prior notice.

12. Prohibited Uses

You agree not to use this website:

• For unlawful purposes

• To infringe intellectual property rights

• To transmit malware or harmful code

• To interfere with website security

• To collect personal information without consent

• For fraudulent or misleading activity

• To harass or abuse others

Violation of these Terms may result in immediate termination of access.

13. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product photography

• Graphics

• Text

• Branding

• Website design

is owned by or licensed to Blue Winter Group Ltd and is protected by applicable intellectual property laws.

No content may be copied or reproduced without written permission.

14. Disclaimer

To the fullest extent permitted by law, our website and products are provided on an "as available" and "as is" basis.

We do not guarantee:

• Continuous website availability

• Error-free operation

• That products will meet every individual expectation

Nothing in these Terms limits any statutory consumer rights available under applicable law.

15. Limitation of Liability

To the maximum extent permitted by law, Blue Winter Group Ltd shall not be liable for:

• Indirect losses

• Consequential losses

• Loss of profits

• Loss of business

• Loss of data

Nothing in these Terms excludes liability where exclusion would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

16. Indemnity

You agree to indemnify and hold harmless Blue Winter Group Ltd, its directors, employees, affiliates, and partners against claims arising from your breach of these Terms or misuse of our website.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Termination

We reserve the right to suspend or terminate access to our website at any time if we reasonably believe these Terms have been breached.

Termination does not affect any rights or obligations accrued before termination.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon publication on this website.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.

21. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

FJORD

Blue Winter Group Ltd

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: hello@fjordfootwear.com